Legal & Compliance
Your trust
matters
Pyypl operates in compliance with applicable regulatory requirements in the markets we serve.
Pyypl Licenses and Regulatory Information
Regulated Entity
Pyypl Ltd is a financial technology company incorporated in Abu Dhabi Global Market (ADGM), United Arab Emirates (Registration No. 000001116).
Regulatory Framework
Our regulatory status varies by jurisdiction and entity
- ADGM Financial Services Regulatory Authority (FSRA) – United Arab Emirates
- Central Bank of Bahrain – Kingdom of Bahrain
- Astana Financial Services Authority (AFSA) – Republic of Kazakhstan
Safeguarding of Funds
Pyypl ensures that all customer funds are held in segregated accounts as per regulatory requirements in each jurisdiction. This means your money is kept safe and separate from our own operational funds.
Privacy & Data Protection
Pyypl is committed to protecting your personal information. We adhere to all applicable data protection laws. Please refer to our Privacy Policy for details on how we collect, use, and safeguard data.
Terms of Service
Using Pyypl is subject to our Terms & Conditions, which outline the rights and responsibilities of users and Pyypl. We encourage you to read the Terms to understand the scope of our services and your protections.
No Banking Guarantee
Pyypl is a non-bank prepaid account service. We are not a bank, and balances in your Pyypl wallet are not deposits. However, your funds are safeguarded under e-money regulations as described above, rather than covered by a deposit insurance scheme.
Card Issuing
The Pyypl Prepaid Visa Card is issued by Pyypl under our principal membership with Visa. It can be used wherever Visa is accepted, subject to the card's terms and local usage regulations. "Visa" is a registered trademark of Visa International.
Usage Restrictions
Pyypl services are currently available to residents of the countries in which we are licensed (see list above). Usage of the app and card must comply with local laws and our Terms & Conditions. Some features may be limited to specific regions (e.g., certain money transfer destinations or services).
Fee Schedule
Pyypl maintains a transparent fee schedule for all services (such as foreign exchange rates, ATM withdrawals, and other transaction fees). No hidden charges – any fees will be clearly disclosed in-app.
Customer Support & Complaints
We strive to resolve any issues swiftly. If you have a compliant, you can reach our support team via the Help section in the app.
Contact Information
Registered Office:
Pyypl Ltd – Office 106, 16th Floor, Al Khatem Tower, ADGM Square, Al Maryah Island, Abu Dhabi, United Arab Emirates.
For any legal inquiries or to request official documentation, please contact us at legal@pyypl.com.