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There’s been a sudden and impactful disruption of the traditional payment ecosystem due to the rise of digital wallets. Industries are now beginning to digitise at a faster rate, encouraging no-contact transactions and driving increasing demand for online banking services.
People now prefer to head online for all their daily necessities and look for options that are not just practical but also secure. Some of the top reasons for this shift in behavior include added security, on-the-go payments, a personalised customer journey, integrated solutions, and improved hygiene due to the contactless nature of the transactions. Digital wallets are slowly transitioning from being nice-to-haves to essential due to the combination of features, convenience, and security they’re able to offer.
All industries have been empowered by digitalisation, but the banking industry was one of the first to experience this on a large scale. Global Market Insights estimates that the market for digital banking grew to over USD 8 trillion in 2020 and is expected to grow by about 5% by 2027.
Global non-cash transactions are expected to rise to about 1.1 trillion in 2023 and the number of people using digital wallets are expected to rise to around 4 billion in 2024, according to the World Payment Report.
As the digital ecosystem expands and consumers' hunger for frictionless payments grows, digital wallets are providing integrated solutions for both customers and businesses to address these needs.
Below are some of the reasons how mobile wallet payment are shaping the finance landscape:
Instant and easy access:
Digital wallets can be downloaded as an app on a smartphone, making them incredibly easy to access. They can securely store people’s payment information, allowing for instant transactions at any time.
When banking was done traditionally, transactions required a trip to the bank, and paper statements were used to keep track of the account history. With digital wallets, you can now go paperless and access your whole transaction history on your smartphones.
Split Bill Payments:
Split bill payment services let two or more customers split the cost of a shared service in two or more instalments. Given that it enables different payment sources to cover the entire cost in a single transaction, this payment is one of the most flexible aspects of mobile-wallet payment systems.
Digital wallet apps do not have any time restrictions, unlike traditional card systems. Once the user registers with the service and links it to their bank account, they are free to use it forever. There are no restrictions associated with this relationship. The option to quit using it at any moment is also available.
With mobile wallets, transactions are extremely secure thanks to cutting-edge security. To prevent illegal access, digital wallets are encrypted and equipped with additional security measures like transaction pins and patterns.
As consumers continue to look for smarter payment options, digital wallets remain an extremely popular choice. By providing customers with more convenient, quicker, and safer payment solutions, financial services apps like Pyypl are influencing the future of digital payments.