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Cards
Why was my card payment declined?
Why was my card payment declined?
Pyypl Wallet
Why can’t I top up my account?
Why can’t I top up my account?
Fees, Limits & Exchange Rates
Which currency is my Pyypl card in? Can I change it to EUR or another currency?
Which currency is my Pyypl card in? Can I change it to EUR or another currency?
Cards
Where can I use my Pyypl card?
Where can I use my Pyypl card?
Gift Cards
Where can I find my purchased gift card code?
Where can I find my purchased gift card code?
Getting Started
What is Pyypl and how does it work?
What is Pyypl and how does it work?
Gift Cards
What are Pyypl gift cards and how do they work?
What are Pyypl gift cards and how do they work?
Gift Cards
My gift card code is not working – what should I do?
My gift card code is not working – what should I do?
Fraud & Security
How to keep your Pyypl account safe?
How to keep your Pyypl account safe?
Getting Started
In which countries is Pyypl available?
In which countries is Pyypl available?
Getting Started
How do I create a Pyypl account?
How do I create a Pyypl account?
Fees, Limits & Exchange Rates
How does currency conversion work when I pay in another currency (for example, EUR)?
How does currency conversion work when I pay in another currency (for example, EUR)?
Gift Cards
Can I cancel or refund a gift card purchase?
Can I cancel or refund a gift card purchase?
Gift Cards
How do I buy a gift card in the Pyypl app?
How do I buy a gift card in the Pyypl app?
Fees, Limits & Exchange Rates
Are there extra fees for international payments or using my card abroad?
Are there extra fees for international payments or using my card abroad?
Pyypl Wallet
How do I add money to my Pyypl wallet?
How do I add money to my Pyypl wallet?

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Support

Which currency is my Pyypl card in? Can I change it to EUR or another currency?

The currency of your Pyypl card is fixed based on your country or product (for example, AED or USD) and cannotbe changed to EUR or any other currency.

You can still use your Pyypl card topay in other currencies (like EUR when travelling in Europe). The amount willsimply be converted into your card’s base currency at the time of thetransaction.

What you should do

  1. Use your Pyypl card normally online and in stores where Visa is accepted, even if the prices are  shown in another currency.
  2. After the payment, open your  app to see the final amount charged in your base currency.

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