Pyypl Ltd is incorporated in Abu Dhabi Global Market (ADGM) and regulated by its Financial Services Regulatory Authority (FSRA), under Licence No. 170031 for providing Money Services.
Who regulates Pyypl
Our regulatory status varies by country and entity.
- ADGM Financial Services Regulatory Authority (FSRA), United Arab Emirates: Pyypl Ltd, Licence No. 170031, Money Services.
- Central Bank of Bahrain, Kingdom of Bahrain.
- Astana Financial Services Authority (AFSA), Republic of Kazakhstan: Pyypl operates in the AFSA FinTech Lab.
How we keep your money safe
Your Pyypl account is a payment account. We safeguard your funds by holding them in a designated client money account at a regulated financial institution, separate from Pyypl's own funds.
How to tell if a message is really from us
- Pyypl will never ask for your CVV. If we send you a code, only enter it in the Pyypl app, on the screen that asks for it. We'll never ask for it by phone, email, chat or message.
- We never ask for your login details outside the app. If a message or website asks for them, report it to us.
- If you're not sure a message is from us, contact us through one of the channels below.
- If you paid someone pretending to be Pyypl, report it to us straight away through the chat in the app. If you can't use the app, use the web form at pyypl.com/contact.
For legal enquiries and requests for official documents, email legal@pyypl.com.
Still need help? Chat with us in the app. The chat works even if you can't log in: on the login screen, tap ? to open the Help Centre, then tap the chat bubble. You can also use the chat on pyypl.com, email care@pyypl.com or use the web form at pyypl.com/contact. We work on weekdays during working hours, so messages sent at the weekend may take longer to answer.
